Managed IT and cybersecurity in one monthly plan
For businesses that want an IT provider to run their technology and keep it secure.
How we work as your IT provider
Most IT providers grow when their clients spend more. We grow by keeping clients for the long term, so we only do well when you do. We call that the In It With You Promise, and it means our success is measured by what happens in your business.
- Vendor-neutral tools. We choose every tool for how well it fits your business.
- A security-first floor. Threat detection on every computer, email filtering, and monitored backups are the baseline on every plan, and multi-factor sign-in comes in at Advanced.
- Reporting you can read. Our reports are in plain language, so you can see what's happening without asking us.
- Remote-first. Day-to-day work happens over secure remote tools, and we come on-site where it makes sense.
What's included
How deep each area goes depends on the plan you choose.
- Helpdesk and end-user support. Your team reaches people who know your setup, by email, phone, or chat. Routine requests like password resets and software installs get handled the same day.
- Endpoint management and patching. Every computer and server we manage is monitored and patched on a tested schedule, so updates don't catch you off guard. We keep a current inventory of everything you have.
- Network monitoring and management. We watch your firewalls, switches, Wi-Fi, and internet lines for outages and unusual traffic. Firewall rules get tuned to how you actually work, and we deal with your internet provider when the problem is on their end.
- Backup and disaster recovery. Depending on your plan, that means encrypted backups, offsite copies, periodic recovery tests, and a written continuity plan. When something fails, you already know how long it'll take to come back.
- Identity, access, and email security. Admin accounts get reviewed on a schedule, and when someone leaves, a checklist shuts off their access. Email protection screens links and attachments, and practice phishing emails train your team to spot the real ones.
- Vulnerability management and compliance. Scans look for weak spots across your computers and servers and rank them by real risk. You hear what we fixed and why anything is still open.
Plans
Solo Essentials
From $500 a month
For teams of one to five users
- Core protection for your computers
- Identity protection for your accounts
- Filtering that blocks known dangerous websites
- Remote helpdesk
Essential Cyber Defense
From $75 per user a month
- Basic antivirus and threat detection
- Patch management
- Email filtering
- Firewall management
- Backup monitoring
- Business-hours support
Recommended
Advanced Security and Compliance
From $150 per user a month
- Full threat detection and response
- Round-the-clock security operations center monitoring
- Monthly vulnerability scanning
- Security monitoring for your cloud apps
- Encrypted cloud backups
- Quarterly reviews
Comprehensive Managed Security Operations
Price on request
- Managed detection and response, backed by security event monitoring
- Incident response hours included
- Dark web monitoring
- Annual penetration testing
- Business continuity and disaster recovery planning
- Offsite backup replication
The Forge, our managed onboarding
The Forge is how we bring you on once you've signed up for managed IT.
- Assess. We take stock of what you have, from computers and cloud accounts to support contracts and renewal dates. Owners and key staff walk us through how the business really runs.
- Secure. Security comes before anything else. We lock down sign-ins, devices, backups, and email, and you get a written plan for what happens if something goes wrong.
- Stabilize. Patching, monitoring, and ticketing get set up on a rhythm your team agrees to. We write runbooks for your most common issues and hand you the documentation, so the knowledge of your setup belongs to you.
- Optimize. We size your systems to the work you really do, look for overlap in your vendor contracts, and automate the repetitive tasks that eat your team's time. Planning sessions tie technology spending to where the business is headed.
- Review. We run restore tests in your environment and re-score your security against where we started. You get a written record of what we did and how it held up.
Every client comes out stronger.
Who we work with
- Professional services. Law, accounting, consulting, and architecture firms, where downtime costs billable hours.
- Healthcare and dental practices. Small practices that need HIPAA-aligned safeguards without the overhead.
- Family-owned and independent businesses. Owners who feel every dollar of IT spend and every hour of downtime.
- Independent schools and nonprofits. Organizations protecting student and donor information on a tight budget.
- Owner-operated service offices. Veterinary clinics, design studios, and real estate offices that stop when their systems stop.
- Insurance agencies. Agencies that hold sensitive personal and policy information for their clients.
- Construction and the trades. Contractors whose people work from job sites as much as from the office.
- Alternative investment advisors. Advisory firms that get asked about their security during investor due diligence.
Questions
Talk to us about managed IT
Tell us how your IT runs today, and we'll both find out whether we're a fit.